IP Whitelisting for Panel Access
Whitelist the dedicated IPTVbp panel API IP so your IPTV panel allows automated provisioning.
Why IP whitelisting is needed
Without IP whitelisting: - Panel connection tests will fail - Line provisioning will fail - Package syncing will fail - All automated operations will be blocked
IPTVbp uses a single dedicated IP address exclusively for panel API calls. This keeps our main infrastructure fully protected behind Cloudflare — only the dedicated panel API IP communicates directly with your panel.
Note for resellers: If you do not have admin access to your panel, copy the IPTVbp panel API IP from your vendor portal (see next step) and send it to your panel admin with a request to whitelist it.
If provisioning suddenly stops working after it was working before, the most common cause is an IP whitelist change on the panel side. Always check the whitelist first.
Find the IPTVbp Panel API IP
1. Go to Panels in the sidebar. 2. Click Add Panel (or edit an existing panel). 3. Scroll down to the Cloudflare / CAPTCHA Protection section. 4. The dedicated Panel API IP is shown prominently with a Copy IP button.
This is the only IP you need to whitelist. Copy it and use it in the steps below.
You only need to whitelist one IP address. IPTVbp routes all panel API requests through this single dedicated IP.
Whitelisting on NXT Dash panels
Some NXT panels may have the whitelist under a different menu — check Server Settings or API Configuration if you cannot find it in Security.
If you are a reseller: Send the IP to your panel admin and ask them to follow the steps above.
If the panel uses a firewall at the server level (iptables, ufw), the IP may also need to be whitelisted there.
Whitelisting on Xtream UI panels
In some Xtream UI versions, this is under Server > API Settings.
If you are a reseller: Send the IP to your panel admin and ask them to follow the steps above.
After adding the IP, restart your Xtream UI service if changes do not take effect immediately: the panel may cache the whitelist.
Whitelisting on XUI.ONE panels
XUI.ONE may also have a separate firewall configuration — check both the panel settings and server-level firewall.
If you are a reseller: Send the IP to your panel admin and ask them to follow the steps above.
XUI.ONE has a modern UI, so the whitelist setting is usually easy to find under the Security tab in Settings.
Whitelisting on Zenax panels
Zenax panels may use their own built-in firewall. Make sure the IP is whitelisted in both the panel settings and any server-level firewall.
If you are a reseller: Send the IP to your panel admin and ask them to follow the steps above.
If Zenax has an API key authentication option, using an API key together with IP whitelisting provides the strongest security.
Whitelisting in Cloudflare WAF (if your panel uses Cloudflare)
1. Log in to your Cloudflare Dashboard. 2. Select the domain your panel is on. 3. Go to Security > WAF > Custom Rules. 4. Click Create Rule. 5. Set the expression to:
(ip.src eq YOUR_PANEL_API_IP) — replace with the IP from your vendor portal.
6. Set the action to Allow.
7. Save and deploy the rule.This ensures Cloudflare does not block IPTVbp's provisioning requests to your panel.
Cloudflare WAF rules take effect immediately. You do not need to wait for propagation.
Verify the whitelist is working
1. Navigate to Panels and select your panel. 2. Click Test Connection. 3. If the test passes with a green success message, the whitelist is correctly configured. 4. If the test still fails, double-check: - The IP is added correctly (no typos) - The whitelist was saved properly - There is no server-level firewall blocking the IP - If using Cloudflare, the WAF rule is active - The panel service has been restarted if required
You can also try Sync Packages — if packages load successfully, the IP whitelist is working.
If you continue having issues, contact your panel provider or server administrator to verify the firewall rules. Some hosting providers have an additional external firewall that also needs updating.
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