How to set up plans and prices for Plex, Emby and Jellyfin

On a media server, a plan decides what a customer gets: how many streams at once, downloads, 4K, a bandwidth limit and which libraries. You set a price for each length you sell. All plans of one server are sold from one product, so your store shows a single card where the customer picks the plan and the length.

Your server must be connected first. See the Plex or the Jellyfin and Emby guide below.

1Step 1 of 5Open your server's plans

Go to Panels → Media servers → All media servers, click Manage on your server and open the Plans tab.

2Step 2 of 5Create a plan

Click Create plan and give it a Template Name, for example Basic. Then set:

• Max Active Streams: how many streams the customer may watch at the same time.
• Bandwidth Limit: in Mbps; 0 means no limit.
• Allow Downloads and Allow 4K streaming. With 4K off, the bandwidth is capped so 4K can't play; 1080p still can.
• Library access: tick the libraries this plan includes. With nothing ticked, the plan gets all libraries.

3Step 3 of 5Set the prices

Under Pricing, enter a price for each length you want to offer, such as Monthly or Annual. Leave a length empty to not offer it. Enter the monthly price and click Suggest from monthly to fill the empty longer lengths with a discount. Click Save Template.

4Step 4 of 5Sell the plan

On the plan's card, click Sell as product, enter the Price, pick the Billing cycle and click Create product. The first time, this creates the server's product. After that, each plan and length you sell is added to that same product. Repeat for every length you want on your store.

5Step 5 of 5Add more plans

Make a plan for each level you want to sell, for example one with 1 stream and one with more streams and 4K. To start from an existing plan, click Duplicate on its card, change what differs and save.

A faster start on a new server

A server with no products yet shows Set up plans on its page. There you build the whole product in one go:

• Enter the Product name.
• For each tier, enter a name and set Max streams, Bandwidth (Mbps), Downloads and Allow 4K.
• Under Terms & prices, pick a Term and enter its price. Switch on Trial to make that term a trial. Click Add term for more lengths.
• Click Add another tier for the next level, then Create product.

Ideas for your price list

• Sell longer lengths for less per month. Suggest from monthly gives you a starting point.
• Keep the number of plans small, so the choice on your store stays simple.
• Sell more screens as stream options of a plan instead of separate plans (see the multi-room guide).
• Let customers leave out libraries they don't want with optional libraries, at the same price.